Elevate Your Customer Support with AI and Human Expertise
Support Squad combines powerful AI technology with personalized human service to deliver exceptional customer experiences. From automating routine tasks to managing complex interactions, our platform provides everything you need to streamline your operations, all in one place.
Complete Customer Service Platform
Our comprehensive platform integrates all the tools you need to manage customer support efficiently, whether it's AI-powered automation or expert-led human interactions.
Automate up to 80% of customer inquiries with smart AI
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Seamlessly manage conversations across every channel: chat, email, phone, WhatsApp, and more
Access pre-built templates designed from millions of CX interactions for optimized workflows
Flexible Automation and Human Support Tailored to Your Business
Support Squad offers the flexibility to automate as much or as little of your customer service as you need. Whether you want to empower your own team or let our expert CX professionals manage interactions, we have the perfect solution to meet your needs.
Empower Your Team with AI
Leverage AI to automate routine tasks and give your support agents the tools they need to focus on meaningful customer interactions.
Automate up to 80% of repetitive tasks
Provide agents with task lists for efficient workflows
Free your team to focus on complex or high-value conversations
Let Our Experts Handle It
Don’t have the resources or time to manage customer service? Our team of CX specialists will take care of everything for you, ensuring a seamless experience for your customers.
Deliver personalized customer support through our expert team
Focus on business growth while we handle your entire CX
Seamless Integration Across All Channels
Support Squad connects all your customer communication channels—whether it's email, chat, social media, or phone—into one unified platform. This allows your team to handle every interaction from a single dashboard, streamlining workflows and ensuring nothing falls through the cracks.
Support Squad brings every customer conversation together, so your team never misses a beat.
Quick and Intuitive Setup
Our Flow Builder guides you through a simple, step-by-step process to set up your customer service system without any hassle.
Guided configuration to help you start quickly
Pre-built templates for immediate use
No technical expertise needed
Pre-built templates for immediate use
Customize Your Customer Experience
Use industry-tested workflows to customize your customer service process, allowing you to resolve inquiries on the first interaction.
Leverage templates designed from millions of interactions
Focus on first-time fixes to reduce workload
Tailor workflows to meet specific customer needs
Customize Your Customer Experience
Full Integration and Go-Live
Once your system is set up, integrate your communication channels and tools to ensure seamless operation across all touchpoints.
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Seamless integration with email, phone, chat, and social media
Monitor real-time analytics and performance
Automate or delegate tasks to agents as needed
Full Integration and Go-Live
GDPR-Compliant AI: Secure and Private by Design
Support Squad prioritizes data privacy and security, ensuring that all your customer interactions are fully compliant with GDPR. Our AI models run exclusively on European servers, guaranteeing that sensitive information is never transferred outside the EU. This commitment to privacy sets us apart and gives you peace of mind while delivering exceptional service.
Your data is never shared or used—full ownership remains with you,
Your data is never shared or used—full ownership remains with you, ensuring complete control and compliance.
Your data is safe with us—our AI runs on secure, GDPR-compliant European servers.
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A Unified System for All Your Customer Service Needs
Support Squad brings together every tool you need to manage customer interactions efficiently. Whether it’s handling requests through live chat, phone, email, or social media, our platform consolidates everything in one place, ensuring a smooth and seamless customer experience. Say goodbye to juggling multiple systems—now you can manage all your communication channels with ease.
All your customer service tools, channels, processes—and expert CX support—connected in one powerful platform.
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Our Softscape Saves Your Time & Work Firstly
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