Support agents should connect with your webshop customers. Let AI handle the rest.
Automate routine tasks with AI to boost your webshop’s support productivity by 5x. Choose to let our experts elevate your brand through exceptional human interactions—or empower your own team to shine.
AI That Works for You
Automate up to 80% of routine tasks with our advanced AI, freeing your support team to focus on the customers who need them most.
Elevate Every Interaction
Ensure every customer experience is personal and empathetic by empowering your team to focus on meaningful conversations.
Flexibility That Fits Your Brand
Choose the perfect balance of automation and human touch, customized to suit your unique business needs and growth strategy.
Why Top Brands Choose Support Squad
Top brands trust Support Squad for its seamless combination of AI-driven automation and personalized human interactions. Support agents should talk to customers—AI should do the rest. Our platform maximizes productivity while ensuring exceptional customer experiences that strengthen brand loyalty.
AI-Driven Efficiency & Flexibility
Automate routine tasks and let your team focus on what matters most.
Personalized Support
Provide high-quality human interactions, either through your team or our experts.
Smart Features for Efficient Workflows
At Support Squad, AI and human agents work together to streamline customer service across all channels, from email to phone. Our AI understands conversations and handles background tasks, letting agents focus on customer interactions.
AI and Human Agents in Sync
Our AI understands full conversations and automates tasks like order lookups, returns, and refunds. With easy onboarding, the AI learns your customer service scenarios and, after integration, can take over every task you can think of.
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AI Can Handle Any Customer Request
Agents Never Switch Between Screens
Fully Automate or Assist with Task Lists
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Flexible Automation & Human Support Options
At Support Squad, we offer the perfect balance between automation and human support. You decide how much to automate and whether to let your team or ours deliver the personal touch that your customers deserve.
Empower Your Team
Give your support agents the tools to excel by letting AI handle routine tasks, allowing them to focus on meaningful customer interactions. With AI automating the repetitive work, your team can deliver exceptional service that reflects your brand's values and enhances customer satisfaction.
Empower agents to engage in empathetic, personalized conversations
Strengthen loyalty by building strong, memorable customer relationships
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Free your team from routine tasks, giving them more time for high-impact interactions
Leverage Our Expert Team
Let our team of experts handle your customer support with professionalism and care, ensuring that your brand delivers consistent, high-quality service without the need to invest in additional resources. With AI-powered efficiency and human expertise, your customers will receive the support they deserve, while you focus on growing your business.
Enjoy seamless support without the burden of hiring and training
Focus on strategic growth while we manage day-to-day customer service operations
At Support Squad, we are fully committed to protecting your data.
Our platform is 100% GDPR-compliant, ensuring your customer information is handled with the highest standards of privacy and transparency. You retain full ownership and control over your data at all times.
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Your Data Security Is Our Top Priority
Effortless Integrations for Seamless Support
Support Squad integrates easily with your existing systems, from CRMs to eCommerce platforms, ensuring smooth operations without disruption. Our AI connects all your tools in one place, automating tasks and providing real-time data to streamline your support team's workflow.
Met Monta als jouw fulfillmentpartner en Support Squad als jouw klantenservice-expert, creëer je een volledig afgestemde ervaring voor jouw klanten. Samen maken we groei eenvoudig en efficiënt.
Met Shopify als jouw webshopplatform en Support Squad als jouw klantenservice-expert, krijg je alles wat je nodig hebt om klanten blij te maken en je bedrijf te laten groeien.
Met Picqer en Support Squad werk je efficiënter en maak je klanten blij met vlekkeloze processen en snelle service.
Flexible Pricing for Every Business
We offer pricing plans tailored to fit businesses of all sizes. Whether you're a small startup or a large enterprise, our flexible pricing options ensure you get the features you need without overspending. Scale your customer support effortlessly with plans that grow alongside your business.
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Our Clients: The Heroes Behind Our Success
Our clients are at the heart of everything we do. They’ve leveraged Support Squad to transform their customer support, and their success stories inspire us. From improving efficiency to elevating customer experiences, these brands are proof that exceptional service drives growth. Discover how our clients have become heroes in their own customer journeys.
"We've tried several software solutions, but nothing compares to Softscape. The customer support team is exceptional, and the regular updates ensure that we're always equipped with the latest features. Best software for easily manage all business and growing fast. Amazing software. "
Gwen van Schaik
Brand manager at Hertog Jan
"We've tried several software solutions, but nothing compares to Softscape. The customer support team is exceptional, and the regular updates ensure that we're always equipped with the latest features. Best software for easily manage all business and growing fast. Amazing software. "
CEO at KHAIZEN
Björn Kluit
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"We've tried several software solutions, but nothing compares to Softscape. The customer support team is exceptional, and the regular updates ensure that we're always equipped with the latest features. Best software for easily manage all business and growing fast. Amazing software. "
Michel Popsy
CEO at Taqwah Studio
"We've tried several software solutions, but nothing compares to Softscape. The customer support team is exceptional, and the regular updates ensure that we're always equipped with the latest features. Best software for easily manage all business and growing fast. Amazing software. "
Nayna Shaksina
CEO at Taqwah Studio
Explore Our News And Articles
Stay ahead of the curve with expert articles on the latest trends in customer service and AI. From best practices in automation to strategies for enhancing human interactions, our blog is packed with valuable insights that help you navigate the evolving landscape of support.
Marcel's Green Soap en Support Squad: Samen zorgen voor tevreden klanten en een schonere planeet
Ontdek hoe Marcel’s Green Soap samen met Support Squad een loyale community onderhoudt. Door professionele en betrokken klantenservice blijven fans niet alleen tevreden, maar groeien ze mee met het merk.
Hertog Jan en Support Squad: Samen zorgen voor een gouden beleving
Ontdek hoe Hertog Jan samen met Support Squad een uitzonderlijke klantenservice biedt. Dankzij onze flexibele aanpak en focus op beleving kan Hertog Jan groeien zonder concessies te doen aan de kwaliteit van hun service.
Frequently Asked Questions
Have questions about Support Squad? We’ve got answers. Whether you’re curious about how our platform works, the onboarding process, or our AI and human support integration, our FAQ section covers everything you need to know to get started and make the most of our platform.
What is Support Squad, and how does it help my webshop?
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Do You Offer A Free Trial?
Can I use Support Squad’s team to handle customer service for my webshop?
What channels does Support Squad support?
How does the AI in Support Squad work?
Can Support Squad integrate with the tools and channels I already use?
Is my data secure with Support Squad?
How does the onboarding process work?
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